NY-Alert Help and Support - What should I do if I never received my enrollment confirmation email?

Please check your junk mail folder as it is possible that it has been labeled as spam. If it is not there you can try resending it. Log in to the system, go to the "My Account" page under the "Contacts" section and find the unverified email you would like resent and select Edit. At the bottom of the Edit screen you will find the scheduler tool. Set it to the time you would like to receive the email and click Save.